Every single touch point with someone there was such a pleasant experience. For someone that knew nothing about diamonds, every single person that I worked with educated me thoroughly on the end to end process. It was refreshing to know that they really cared to educate/coach me through picking the diamond to helping design the ring. In the end she said yes and fell in love with the ring Zadok's made. Gilad especially became my trusted advisor. An experience Ill never forget and a place where I will always shop.